Refunds
Sebree & CO. Refund Policy
Once your approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original method of payment. Please allow several business days for your bank or card issuer to process and post the refund after it has been issued.
Original shipping charges are non-refundable, unless the return is due to an error by Sebree & Co. or the product arrived damaged or defective.
Sebree & Co. Return & Exchange Policy
Returns & Exchanges
We want you to love your Sebree & Co. purchase. If you are not completely satisfied with an eligible item, you may request a return or exchange within 14 days of delivery. To be eligible for a return or exchange, merchandise must be unused, unworn, and in its original condition, with all original tags and packaging attached or included.
Customized & Personalized Items
Totes that have been customized or personalized specifically for you are considered final sale and cannot be returned or exchanged unless the item arrives damaged, defective, or incorrect. Removable accessories purchased separately, such as pins, charms, bag chains, and tote organizers/liners, may be eligible for return if they are unused and in their original condition and packaging.